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Returns & Exchanges
Please keep in mind that each item is unique, so yours won’t be identical to the photo but very similar.
Returns and exchange details
All our medical ring splints are handmade individually according to the sizes and diagnosis of each client.
Due to the customized nature of our products, we cannot accept returns or exchanges except in cases where the size is incorrect and needs to be adjusted.
If you need to return or exchange a ring splint due to a sizing issue, please contact us within 7 days of receiving your order. You will need to remeasure your finger and provide us with the new size information so that we can resize the ring. Please note that the shipping costs and insurance for the return and the new ring will be the responsibility of the client. We take great care to ensure that each ring splint is made to the correct size and specifications, but if you do receive a ring splint that does not fit properly, please contact us immediately so that we can work with you to resolve the issue.
Thank you for choosing our medical ring splints.
We hope that they provide you with the support and comfort you need to manage your condition.
Our medical ring splints are handmade to order, with a production time between 7 and 14 days. Once your order is ready, shipping times will vary depending on your location and the shipping method you choose at checkout. Please note that shipping times can range from 1 week to 14 days depending on the country of delivery. We are not responsible for any delays caused by customs or other factors beyond our control.